Grinbliss (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this policy.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website at www.grinbliss.com (the “Website”) or use our clinic matching services.
By using our Website and services, you consent to the practices described in this policy.
This policy is designed to comply with:
California Consumer Privacy Act (CCPA) – as amended by the CPRA
Children’s Online Privacy Protection Act (COPPA)
Federal Trade Commission (FTC) guidelines
While we take health information seriously, Grinbliss is not a “covered entity” under HIPAA. We do not provide dental treatment, maintain medical records on behalf of providers, or bill insurance. However, we implement safeguards appropriate for the sensitive information you share with us.
When you use our services, we collect:
| Category | Examples |
|---|---|
| Contact Information | Name, email address, phone number, physical address |
| Dental Case Information | Description of dental needs, symptoms, previous treatments, timeline, budget |
| Health Information | X-rays, photos, dental records you voluntarily upload |
| Preferences | Preferred clinic locations, travel needs, accessibility requirements |
| Communications | Emails, messages, and inquiries you send to us |
When you visit our Website, we may automatically collect:
Usage data: Pages visited, time spent, links clicked
Device information: IP address, browser type, operating system
Cookies and tracking technologies (see our Cookie Policy below)
If you interact with us through social media (Instagram, Facebook), we may receive information according to those platforms’ privacy policies.
We use your information for:
| Purpose | Legal Basis (CCPA) |
|---|---|
| To provide clinic matching services | Service performance |
| To communicate with you about your case | Service performance |
| To verify clinics on your behalf | Service performance |
| To improve our Website and services | Legitimate interest |
| To comply with legal obligations | Legal compliance |
| To protect against fraud or misuse | Legitimate interest |
We do not sell your personal information. Grinbliss does not and will not sell your data to third parties for marketing or any other purposes.
We never share your name, phone, or email with any dental clinic without your explicit consent.
Our matching process:
You submit your case
We find your best clinic match
Clinic prepares quote without knowing your identity
We send you the quote
Only when you say “yes” do we share your contact information with the clinic
We may share information with trusted third parties who help us operate our business:
Website hosting (WordPress, etc.)
Email communication tools
Analytics providers (Google Analytics)
Payment processors (if applicable in future)
These providers are contractually bound to protect your information and use it only to provide services to us.
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Grinbliss, our users, or others.
If Grinbliss is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Because you may share X-rays, photos, and dental records with us:
Our commitments:
We collect health information only with your explicit consent
We use health information only to match you with appropriate clinics
We do not use health information for marketing
We retain health information only as long as necessary to provide services
We implement reasonable security measures to protect this information
Essential cookies: Required for Website functionality
Analytics cookies: Google Analytics to understand how visitors use our site
Marketing cookies: Future use (with your consent)
Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect your ability to use certain features of our Website.
If you are a California resident, you have specific rights regarding your personal information:
| Right | Description |
|---|---|
| Right to Know | Request what personal information we have collected, used, and shared |
| Right to Delete | Request deletion of your personal information (subject to exceptions) |
| Right to Correct | Request correction of inaccurate information |
| Right to Opt-Out | Opt-out of sale of personal information (we do not sell) |
| Right to Non-Discrimination | We will not discriminate against you for exercising these rights |
Email us at: support@grinbliss.com
We will verify your identity before processing requests. We may ask for information matching what you previously provided.
Our Website and services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However:
No method of transmission over the Internet is 100% secure
We cannot guarantee absolute security
You are responsible for maintaining the confidentiality of any account credentials
We retain your personal information only as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements
If you delete your information earlier, we will honor your request subject to legal limitations.
Grinbliss is based in the United States. If you are accessing our Website from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the U.S. where our servers and central database are located.
Our Website may contain links to third-party websites (including dental clinics). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Posting the new policy on this page
Updating the “Last Updated” date
Providing additional notice (email, website banner) if changes are significant
Your continued use of our Website after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices:
Email: support@grinbliss.com
Website: www.grinbliss.com
Last Updated: March 2026
